When companies are considering the move to include a Software-as-a-Service (SaaS) solution, there tend to be two groups: those who know they don’t have the necessary expertise and often don’t know what questions to ask, and those who think they have the necessary expertise, when really they don’t.  Which do you think is in a ...

As a service provider, at first you looked at Google and said to yourself, “Wow, there’s a mechanism for marketing my services online to potential customers.  Their printing cash, but I’ve got to get on board.” Then you became slightly uncomfortable with the bills that you were paying them on a weekly ...