In the latest State of the CIO Report released by CIO magazine, over 500 CIO’s and Senior IT Management Professionals identified workforce productivity and lowering operational costs as critical priorities in 2009. Factor that with over 25% identifying SaaS as an alternative model to achieve priorities and you have a tremendous opportunity to discover solutions such as InfraDesk.

Since its introduction in September 2008, InteQ has successfully transitioned clients to InfraDesk that were formerly devoted to a enterprise-level traditional help desk software. In addition, we have also introduced InfraDesk into organizations who did not have an application in place or were utilizing software that did not meet the demands of a growing company. During the transition we were able to successfully fulfill the following:

·         Integration with systems and applications already in place

·         Cost savings of $100K annually (based on 50 users)in addition to the elimination for upgrade fees and annual maintenance costs

·         Removal of in-house infrastructure and related maintenance costs

·         Transfer of existing historical data housed within the help desk application

·         ITIL Training to core IT Staff through InteQ’s award-winning ITIL Training Programs

Jeff Kaplan of the SaaS Showplace predicts that 2009 will be a year in which organizations transition from asking ‘why SaaS’ to ‘how do I get SaaS’. At InteQ we have recognized the interest in our SaaS-based Service Desk, InfraDesk, and we would like to provide you with some direction in order for you to spend your time in the right way to produce the best results.

To take the next step and discover within 30 minutes whether an On Demand Service Desk will fit your environment, satisfy your needs and enable you to reach your priorities for this year and going forward, schedule a live demonstration of InfraDesk today. We will then invite you to visit the InfraDesk Sandbox to test your environment and allow your team to get a feel for the product.

If you are still struggling to determine whether a SaaS-based application is right for your organization and, more importantly, your team’s success, let us know what we may be able to provide you with.

For more information, contact InteQ.